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Consequenses: I've lost a sale with considered one of our greatest buyer. I'm getting rid of trust from my customer. I might be getting rid of much more small business in the futur becaus e of this. I'm so upset to determine that DHL staff tend not to treatment with regards to their buyers. my email: [email protected] I hope soemone will read through this and can help me. regards. J-C
Our DHL headquarters guidebook will supply you with contact aspects for the corporate. This parcel service enterprise operates on a global scale, and our guide provides you with aspects about its operations in just The usa. This branch of the business is referred to as DHL Express.
Yow will discover the names of some of the executives that provide DHL Express from the portion underneath. You should Take note that the international enterprise and other branches, for example DHL Offer Chain, will likely have distinct executive teams.
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4/21/sixteen twelve:25AM DHL (Nungambakkam - Chennai) has wrongly dedicated to provide cargo but now indicating beyond our Handle if are unsuccessful to complete their determination and cheated shopper only as a way to get only dollars. I had been hoped DHL is good for service but in my situation, I had been requested from INDIA to SOUTHAFRICA - handful of tablets for my individual use with DHL but now it is beneath the CUSTOM SA. Even though asking DHL, They are really telling us to have medical certificate - but in SA it truly is impossible. Why DHL is dedicated that they will supply by the due date in four to five Doing the job days. If DHL knowledgeable us previously to have health-related certificate then first I check out with SA overall health Office and when I obtain the medical certificate, then I can order my cargo, but DHL committed wrongly and acquired 6000 Rs for his or her expenses and now the cargo is underneath the Tailor made SA and it is on maintain.
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I questioned her for her staff ID number and she or he questioned me concerning why I need it. I told her that if I do not listen to back from a supervisor or supervisor I am able to Allow corporate know who I contacted. She abruptly said that she was not giving it to me. To date I gained double invoices and possess paid for one of them and the opposite has to be eliminated. Our account number is
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twelve/31/12 2:05PM I have experimented with a number of occasions to contact consumer service about our invoices and to this point not a soul wants to do their career. I spoke to your Woman named Judy and requested for a supervisor or supervisor. I used to be instructed that there all occupied and she's going to acquire my title and number so that somebody will call me again.
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Now I missing 6000/ + my health slowly but surely and there's no suitable justification from NUGAMBAKAM - CHENNAI DHL office and just dragging this challenge infinitely and I plan to shut this DHL difficulty without ourself but no appropriate reaction from DHL and may consider to more substantial audience. You should not advise DHL go ahead to Anybody because I am impacted whole lot and may be I am able to wait few times for their suitable reaction. I'm requesting DHL corporate office to settle this make any difference with DHL Nungambakkam - Chennai (INDIA) branch as earliest.